FREQUENTLY ASKED QUESTIONS

Orders, Shipping, and Returns

We charge you the moment your order is confirmed. No delays. No surprises. Just gear in motion.

Absolutely. If you've got a valid address on this planet, we’ll get your gear there. ONX doesn’t believe in borders when it comes to performance.

As soon as your order ships, you’ll get an email with tracking info and your ETA. We move fast—just like you train. See shipping policy.

Shoot us an email at info@onxsports.com or get in touch HERE ASAP. If we haven’t processed or shipped your order yet, we’ll do our best to make it happen. Shipped orders are locked in.

Warranty

Every piece of ONX gear is backed by a 3-month warranty when purchased from an authorized retailer. If it breaks under normal use, we’ve got your back—one-time replacement, no hassle.

Products

We take care of our own.

If you are interested in a product out of stock, smash that “Notify Me” button on the product page, and the second it’s back in stock, you’ll be the first to know. That’s the VIP lane. Gear back in your hands, head, or feet—fast.

New gear is being engineered in the ONX Lab all the time. ONX will notify email subscribers before any public announcement so they get first access. Sign up for our newsletter HERE to be on the list.

Unique Gear & Use

Elite Leg Armor is designed to lock together (foot, shin, knee) to prevent constant shifting or readjustment during training.

Elite Ultralight Headgear
features high-compression, low-profile foam aiming to reduce bulk and bone‑on‑bone impact, with an angled eye‑port for full peripheral vision.

Yes—The X‑Factor glove’s internal strapping system was tested extensively by world‑class athletes. It supports proper hand and wrist alignment, compresses the hand into place, eliminates internal dead space, and reduces slippage, making hand wraps unnecessary.

Both styles feature the same patented X-Factor support system—so you're getting elite-level protection either way.

Velcro offers fast on-and-off convenience and easy single-person wear without assistance.

Lace-up enables a tighter, locked-in, custom feel when used with help from a coach or partner.

Pick what fits your fight.

You can reach the ONX Sports team by emailing info@onxsports.com or submitting a form HERE.

Whether you have a question about your order, need help choosing gear, or want to know more about the products, our team is ready to assist.

Depending on our training schedule, we typically respond within 1–2 business days.

For the fastest support, be sure to include your order number (if applicable) and a clear explanation of your request.

ONX gloves are made from water-resistant, tear-proof polyurethane composite leather.

Maintain them as you would leather: apply a high‑quality leather beeswax to the exterior to extend their life.